Warranty
KUMO Carbon Warranty Policy
At KUMO Carbon, we take pride in the quality and craftsmanship of our products. That’s why we offer a 24-month warranty on all parts, giving you complete confidence in your purchase.
24-Month Warranty Coverage
All KUMO Carbon products are covered by a 24-month warranty from the date of delivery.
To qualify for a valid claim under this warranty, the following conditions must be met:
• The product has not been fitted yet OR must be fitted by an authorised KUMO Carbon fitting partner.
• The issue must be the result of a manufacturer defect, not improper installation or external damage.
• The item must show no signs of damage from stone chips, scratches, impacts, accidents or other user-related causes.
• The part must be a genuine KUMO Carbon product.
• You must be the original purchaser of the item.
Please note: warranty claims will not be accepted if the product was not fitted by an authorised KUMO Carbon fitting partner.
Warranty Claims & Returns
• Customers are responsible for pre-paying return shipping for warranty inspections.
• If the claim is approved, we will reimburse your return shipping cost.
• Once the item is received and inspected, we will process your claim within 7 business days.
If your warranty is accepted, you may choose one of the following options:
• A refund to your original payment method
• A store credit for the full value
• A replacement product (if stock is available)
If you have questions or need to start a warranty claim, please contact us at: