Yes, all prices listed on our website include 21% VAT for customers within the European Union (EU).

For international orders outside the EU, no VAT is charged at checkout. However, please note that your local customs authorities may apply import duties, taxes, and other charges upon delivery. These costs are the responsibility of the buyer and vary depending on your country’s regulations.

We recommend checking with your local customs office for more details before placing an international order.

Yes. Once you place an order with us, you will receive a confirmation email containing all the details of your purchase. Within that email, you’ll find a link to download your official invoice, which includes all necessary information for your records or accounting purposes.

If you require any additional documentation or assistance, feel free to contact us here, we’re happy to help!

Of course! If you need any assistance with your order, our team is here to help.

Simply click here to get in touch, and we’ll get back to you as soon as possible.

At the moment, we only ship within the European Union and the United Kingdom. We’re actively working to expand our shipping options worldwide. Stay tuned!

You can view your exact shipping costs at checkout, based on your location and order details.

If you don’t see your country listed during checkout, get in touch with us here and we’ll be happy to check if we can deliver to your location.

You’ll receive a tracking link via email once your order has been dispatched, so you can follow your shipment every step of the way.

We aim to process and ship all orders as quickly as possible. Estimated delivery times are as follows:

• Domestic and EU orders will be delivered within 2–5 business days.
  
• International orders will be delivered within 7–21 business days, depending on the destination and local customs processing.

‎ Disclaimer: Our delivery times for domestic, European and international orders are based on logistics estimates. While we strive to meet them, occasional delays may occur.

• Standard shipping within the EU costs €20
• Shipping for bigger parts within the EU costs
  
• Free shipping is available on all EU orders exceeding €800
  
• For international orders, shipping costs are calculated at checkout based on your location and the weight of your order
  

All shipping options and final costs will be clearly shown before you complete your purchase.

Our products are designed to be high-quality, non-invasive styling modifications. Some modifications will affect the warranty and others won't. We can't provide a definitive answer to this question.

However, we always recommend checking with your vehicle manufacturer or dealership for specific warranty terms, as warranty policies can vary by brand and region.

For more information about fitting the products you ordered, you can visit our fitting page. If you have any other questions, feel free to reach out.

Yes, all KUMO Carbon products come with a 24-month warranty. This warranty covers manufacturing defects and craftsmanship issues under normal use. Find out more about it on the Warranty page.

Please note that the warranty does not cover damage caused by improper installation, accidents, misuse or modifications beyond the original design.

If you believe you’ve received a defective item or need support with a warranty claim, please get in touch with us with your order details and photos of the issue.

Yes, you can. If you’re not completely satisfied with your purchase, you can return the product within 30 days of delivery, provided it is unused, in its original packaging and in resellable condition. Find out more about our refund policy.

Please note that custom or special order items are not eligible for return unless they are defective or damaged.

To initiate a return or for more information, please contact us here with your order number and reason for return. Our team will guide you through the process.

To initiate a return, simply contact us here with your order number and the reason for the return. Our team will review your request and provide step-by-step instructions, including the return address and any necessary forms.

Please make sure the item is unused, in its original packaging and returned within 30 days of delivery.

Unless the item is damaged, defective or you received the wrong product, return shipping costs are the responsibility of the customer.

We recommend using a tracked and insured shipping method to ensure the item reaches us safely as we are not responsible for returns lost in transit.

Once we receive and inspect your returned item, your refund will be processed within 5–10 business days.

The refund will be issued to your original payment method. Please note that it may take additional time for your bank or payment provider to reflect the funds in your account.

Custom-made or special-order items are not eligible for return or refund, unless they arrive damaged or defective.

We take great care in crafting these items to your specifications, so please double-check all order details before placing your custom order. If there’s an issue with a custom product, please contact us here and we’ll do our best to make it right.